No matter how big or small an entity, many vendors will be vying for software dollars. The bad news is that you must sift through all these products to find the one that best meets your business needs. The most important part of the software selection process is defining the processes within your health organization and determining functionality that is critical to your medical operation. Many times clients get distracted by the bells and whistles and forget about their core healthcare business functions.
As a healthcare entity in the DME distribution fulfillment business — focus on functionality related to order processing, as well as warehouse and transportation management. Be wary of the software vendor that claims packages that work equally well in all environments. Most software packages are initially designed with specific situations in mind; asking the vendor about their biggest customers will often give you an idea as to the type of operation the software was designed to work in.
When you look at the detailed functionality of a product it will be important to have listed detailed functionality requirements of your healthcare operation. For example, if you are awestruck with functionality that allows remote access to a medical charting system from an Internet browser on an ambulatory device — and as a result — overlook critical functionality related to order entry or demand planning, you may end up with a system that provides great visibility to the fact that patient revenues are failing.
Some examples of detailed functional requirements are as follows:. Ask detailed questions as to exactly how it works in their system. Look at the specific programs used to achieve the task and verify that the data elements required to achieve the task are present. Your thoughts and comments on this ME-P are appreciated. Feel free to review our top-left column, and top-right sidebar materials, links, URLs and related websites, too.
Then, subscribe to the ME-P. It is fast, free and secure. Speaker: If you need a moderator or speaker for an upcoming event, Dr. David E. Contact: MarcinkoAdvisors msn. Marcinko et al, we must not forget that during the past few years, web-based business applications have evolved using a Software-as-a-Service SaaS model. The ability to access software from any location that has internet access is certainly attractive, but unfortunately, the downside to this approach seems to be that most systems suffer from cumbersome user interfaces and slow response times.
Anyone that shops online should be familiar with using a program within a browser to place an online order. In addition, these applications tend to be built around drop-down selection lists and mouse clicks.
These can be extremely cumbersome when trying to execute high-volume data entry tasks of small items like pharmaceuticals. This is a problem that also plagues most graphical user interfaces Windows-based software. Others include linux, unix, Macintosh, or open-source interfaces. While these programs are attractive and easy to learn, they are still far less productive than the older character-based mainframe applications where data entry was accomplished with keystrokes and navigation was accomplished with function keys.
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Support our online development, and advance our onground research initiatives in free market economics, as we seek to showcase the brightest Next-Gen minds. All other assets are property of the individual copyright holder. David Edward Marcinko; MBA The singular focus of any Hospital Materials Management Information System HMMIS is to deliver significant improvements in the ability of hospital facilities, networks, and other healthcare organizations to optimize the processes and work flows associated with materials management systems and reduce the costs related to inventory, durable medical equipment, pharmaceuticals and supply chain management SCM.
We divided the Evaluation into the following sections: Section 1. Responsibilities and Information Requirements of Materials Management: Provides an overview of typical materials management functions and describes the capabilities, benefits, and limitations of MMISs.
Also includes the supplementary article, "Inventory Cost and Reimbursement Issues" and the glossary, "Materials Management Terminology. Also includes our Materials Management Process Evaluation and Needs Assessment Worksheet which is also available online through ECRInet TM and a list of suggested interview questions to be used when gathering user experience information for systems under consideration. Section 3A.
Profiles include an Executive Summary describing our findings, a discussion of user comments, a listing of MMIS specifications, and information on the vendor's business background. Section 3B. Discussion of Vendor Profile Conclusions and Ratings: Presents our ratings and summarizes our rationale for all evaluated systems. Also includes a blank Vendor Profile Template to be used when gathering information on other vendors and systems. We found that, in general, all of the evaluated systems are able to meet most of the functional needs of a materials management department.
However, we did uncover significant differences in the quality of service and support provided by each vendor, and our ratings reflect these differences: we rated two of the systems Acceptable--Preferred and four of the systems Acceptable.
We have not yet rated the seventh system because our user experience information may not reflect the vendor's new ownership and management. When this vendor provides the references we requested, we will interview users and supply a rating.
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