This could be due to incompatible printer drivers. Printer driver is provided by Printer manufacturer. Please try these methods below and check. Method 1: Perform Clean Boot. Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot. How to perform a clean boot in Windows.
Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting. Refer to Windows 8. Method 2: Update the drivers.
Step 1: Check for the latest driver update through Windows Updates. Step 2: Follow the steps below to update the printer drivers. Method 3: Check in compatibility mode. Download the drivers from Canon for Windows 10, if not available. Follow these steps to install the drivers in compatibility mode and check if that helps. Once this is done, restart the computer and check if the issue persists. You may also refer: Make older programs compatible with this version of Windows Steps applies to Windows Touch Wireless Setup Wizard , and then follow the on-screen instructions to connect the printer.
Consult your printer and wireless router manuals to confirm if they support it. If not supported, you must use the USB or wired connection type if available to use your printer with this driver.
This video shows how to use Wi-Fi Protected Setup to connect to a wireless network. The following video demonstrates how to use Wi-Fi Protected Setup to connect your printer to a wireless network. On the printer control panel, press and hold the Wireless button.
Wait up to two minutes while the printer and router establish a network connection. Wired connection to your network Connect the printer and the computer to your router with a standard Ethernet cable.
Step 1: Prepare for the connection. Before installing the driver, make sure you have a functioning network router and an Ethernet cable. Make sure you have a network router with available Ethernet ports. Make sure your computer is connected to the router if it is not already connected.
Obtain an Ethernet cable. Do not use a standard telephone cable. Ethernet cable: Connector is wide and has eight wires. Telephone cable do not use : Connector is narrow and has between two and six wires. Step 2: Connect the printer to the network Use the Ethernet cable to connect the printer to your wired router or network hub. Turn on the printer. Remove any plug or protective cover from the Ethernet port on the rear of the printer. Step 3: Set Windows Update to automatically download driver software Open Windows Device Installation Settings and confirm that your computer is set to automatically download driver software.
In Windows, search for and open Change device installation settings. If you are having issues printing, continue with the following steps. In Windows, search for and open Control Panel.
Click Devices and Printers , and then click Add a printer. On the Choose a device or printer to add to this PC window, select your printer, click Next , and then follow the on-screen instructions to install the driver. If your printer is not in the list , continue with these steps. Click The printer I want isn't listed , and then select Add a local printer or network printer with manual settings. Click Windows Update , and then wait for the print drivers to update.
If your printer is in the list , select it, click Next , and then follow the on-screen instructions to install the driver. Error message "0xe" indicates the following error:. Before you add the network printer, open a Command Prompt window, and type the following at the Command Prompt :.
Store a trusted credential in Credential Manager. To do this, follow these steps:. This behavior is different in earlier Windows versions. In those versions, you are prompted for credentials if the connection fails because of an unknown user name or a bad password.
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